bj77x Privacy Policy

1 Introduction and Overview

bj77x ("we", "us", or "platform") is a trusted online casino and sports betting platform in Bangladesh. This Privacy Policy ("Policy") describes how bj77x handles your personal information collected through our website bj77x.lat.

By using our services, you are considered to have agreed to the terms of this Policy. We ask that you read this Policy carefully and contact us if you need clarification on anything.

This Privacy Policy operates alongside our Terms and Conditions and Responsible Gaming policy.

2 What Information We Collect

bj77x collects the following types of information:

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address
• Mobile number (for verification purposes)
• bKash, Nagad, Rocket, or Upay account details (for processing transactions)
• Identity document information (for KYC verification, where applicable)
• Messages and contact details provided in live chat support

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Operating system information
• Session logs and navigation history (which pages were visited)
• Login and logout times and dates
• Gambling activity history (bets, wins, slot play history)

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies that improve your browsing experience, maintain login sessions, and ensure platform functionality. You can control cookies through your browser settings, though this may limit some services.

3 Purpose of Using Your Information

bj77x uses the information collected for the following purposes:

• Account Management: To handle registration, login, and account security.
• Age Verification: To ensure only users aged 21 or above can use the service.
• Financial Transactions: To process deposits and withdrawals, prevent fraud, and ensure financial security.
• Service Delivery: To operate cricket betting, slot games, live casino, and other services.
• Customer Support: To provide 24/7 live chat support in Bengali.
• Responsible Gaming: To monitor playing patterns and identify problematic behaviour.
• Security: To prevent fraud, hacking, and illegal activity.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To analyse user experience and improve service quality.

We will not use your personal information for purposes beyond those stated above.

4 Sharing and Disclosure of Information

bj77x does not sell, rent, or otherwise transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Information may be shared with payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and other necessary service providers to the extent required to carry out their respective functions. These partners are bound to use information in accordance with our instructions.

4.2 Legal Requirements

If disclosure is required due to legal obligations, a court order, or a request from a government authority, we will do so.

4.3 Fraud and Security

Limited information may be shared to protect the security of the platform, prevent fraud, and safeguard the interests of users.

4.4 Business Changes

In the event of a business merger or acquisition, user information may be transferred. We will provide advance notice in such cases.

5 Data Protection and Security

bj77x has put industry-standard security measures in place to keep your personal information secure:

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption.
• Secure Servers: Our servers operate in a protected environment and undergo regular security testing.
• Access Controls: Only authorised staff can access information on a need-to-know basis.
• Password Hashing: User passwords are stored in encrypted form.
• Regular Audits: Security measures are regularly reviewed and updated.

However, no method of transmitting information over the internet or of electronic storage is completely impenetrable. We provide the highest level of protection, but an absolute guarantee of security is not possible.

It is your responsibility to keep your account password confidential. If you believe your account has been compromised, contact our support team immediately.

6 Data Retention Period

We retain your personal information for as long as it is needed to fulfil the purpose for which it was collected. The following factors are taken into consideration:

• Active Accounts: Information will be retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.
• Financial Records: Transaction information is retained in accordance with legal and regulatory requirements.
• Support Logs: Customer service communications are retained for a specified period for the purpose of improving service quality.

7 Your Rights

As a bj77x user, you have the following rights regarding your own information:

7.1 Right to Access

You may request to know what information we hold about you.

7.2 Right to Correction

If there is any error in your personal information, you may request that it be corrected.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes.

7.5 Right to Close Your Account

You may request to close your bj77x account at any time. After the account is closed, any pending transactions will be completed and the account will then be deactivated.

To exercise these rights, contact our support team via live chat or email.

8 Protection of Minors

bj77x is strictly prohibited for anyone under the age of 21. Our services are for users aged 21 and above only. We do not knowingly collect personal information from minors.

Age verification is mandatory at the time of registration. If we become aware that a minor is using our services, we will immediately close their account and delete any information collected.

If you believe that a minor is using our platform, please contact us.

9 Third-Party Links and Services

Our platform integrates services from payment providers (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others). These third parties have their own privacy policies, and how your information is used on their platforms is governed by their own policies.

We are not responsible for the data protection practices of these third parties. However, we only work with trusted and reputable partners.

10 Responsible Gaming and Use of Information

bj77x gives responsible gaming the highest priority. To this end, we analyse your play history and behaviour in order to:

• Identify potentially addictive playing patterns.
• Provide tools to set playing limits.
• Offer self-exclusion options where needed.
• Take necessary steps for the wellbeing of users.

Our Responsible Gaming policy contains detailed information on this.

11 Changes to the Policy

bj77x reserves the right to update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform.
• A notice will be sent by email (if applicable).
• The "Last Updated" date at the top of this page will be changed.

Continuing to use our services after a change is considered consent to the updated policy. We therefore recommend visiting this page regularly.

12 Contact Us

For any questions, concerns, or information requests regarding this Privacy Policy, please contact us:

We are committed to responding to any request as promptly as possible. Our support team is always here for you.

For more information, see our FAQ page and Terms and Conditions.